When you see the Trusted Choice logo, it means that the MSV Insurance Agency abides by the Trusted Choice standards of excellence for independent agencies. These standards, combined with our high business ethics and strong commitment to excellence, deliver a unique customer service experience and long-lasting, trusted relationships with our customers.
There are many things that set the MSVIA apart, but one thing is our deep commitment to providing the highest quality of service to our clients. MSVIA wants to get to know your business so we can find the right coverage solutions for you. We also believe in taking the time to help familiarize our customers with insurance, because we want them to be confident they are making the best decision. Transparency throughout the relationship is an important aspect to building trust. Employees are not incentivized to promote specific products; we look for what works best for the client.
These things are the foundation of our business and have kept our average customer retention rate at 98%. Contact the MSVIA team with your insurance needs and any questions.